Welcome to

Kempsey Surgery

Open Monday to Friday 8.15am-12 noon and
Monday, Wednesday, Friday 3.00pm-6:00pm Telephone: 01905 820466

Support Services

Medicine Cabinet

Please keep all medicines out of the reach of children. As well as any prescribed medicines you have we would advise that you keep a simple painkiller such as paracetamol.

In particular, where there are small children in the home, you should always keep a paracetamol mixture such as Calpol. This will help to relieve the discomfort of common problems such as fever or earache.

Tackling Antibiotic Resistance

Do not expect your doctor to prescribe antibiotics for colds or for most coughs and sore throats. Antibiotics are only effective against bacteria, but colds and most coughs and sore throats are caused by viruses, so an antibiotic won’t help. There are usually remedies you can take to help relieve the symptoms – ask your pharmacist for advice.

Here are some things you can do to make you feel better:

  • Rest if you have a temperature (feel feverish).
  • Drink plenty of water or soft drinks.
  • Take paracetamol, according to the instructions on the packet, to bring your temperature down or if you are in any discomfort.
  • Speak to your local pharmacist about other remedies you can safely take for your symptoms.
  • Phone or visit the surgery for further advice if you are not getting better within a few days, or at any time if you are concerned about your symptoms.

Useful Websites

Topic Site What is it?
All topics nhs.uk/NHSDirect/
nhs.uk/
patient.co.uk
A-Z Health Information resources,
FAQ’s and contact numbers
Alcohol nhs.uk/conditions/ Information and support on drinking
Anxiety and depression beatingtheblues.co.uk
moodgym.anu.edu.au
allaboutdepression.com
Computerised self help for depression/anxiety/GAD/panic and relaxation
Back pain stat.org.uk List of accredited teachers for Alexander Technique
Cancer screening cancerscreening.nhs.uk Advice on absolute benefits and risks of breast, cervical, bowel and prostate screening
Carers carers.org All relevant information for carers
Coeliac coeliac.org.uk Information for patients with coeliac disease
Gout ukgoutsociety.org/ Dietary advice in Gout
Hepatitis C nhs.uk/hepatitisc/
hepccentre.org.uk
Patient education on Hepatitis C
IBS ibsnetwork.org Self help for IBS
Infectious diseases gov.uk/topic/health-protection/infectious-diseases Advice and information on infectious diseases and hazards
Migraine migrainetrust.org Patient information on migraine including absolute risks of migraine with COC
Minor Illness selfhelpguides.ntw.nhs.uk/hacw/ When should I worry (download link) Information and advice for a variety of common symptoms, especially for assessing children
Osteo-arthritis arthritisaction.org.uk Education and advice on Osteo-arthritis
Osteoporosis nos.org.uk Information and support for Osteoporosis
Parkinson’s disease parkinsons.org.uk Information and support for Parkinson’s disease
Skin conditions healthline.com/health/skin-disorders Photographs and advice on treatment and management of skin conditions
Smoking smokefree.nhs.uk/ Help and advice on how to quit

Useful Telephone Numbers

District Nurses 01905 368504
Health Visitors 01905 368505
The Droitwich Spa Hospital 01905 794793
The South Worcestershire Community NHS Trust 01905 763333
Alexandra Hospital WAH NHS Trust 01527 503030
Social Services 01905 763763
Samaritans 01905 21121
Worcestershire Healthy Minds (Self-Refer) 01905 766124
Relate (Marriage Guidance) 01905 28051
BPAS (British Pregnancy Advisory Service) 0845 730 4030
South Worcestershire Primary Care Trust 01905 760000
Alcoholics Anonymous 0845 769 7555
Citizens Advice Bureau 01905 795225
CRUSE (Bereavement Care) 01905 22223
Turning Point 01905 724853
Rape Crisis 01905 724514

Assistance Dog

Definition of Assistance Dog

An Assistance Dog is one which has been specifically trained to assist a person with a specific disability and which has been qualified by one of the organisations registered as a member of Assistance Dogs (UK):

  • Guide Dogs for the Blind Association
  • Hearing Dogs for Deaf People
  • Dogs for the Disabled
  • Canine Partners
  • Support Dogs

All Assistance Dogs will have formal identification and have been granted certification by the Department of Health on the basis that the dog’s high standards of training, behaviour, health and welfare are such that it should be permitted to accompany its owner at all times and in all places within the United Kingdom.

Hygiene and Cleanliness Guidance

When an Assistance Dog is / has been on the Practice Premises, particular attention will be given to hygiene and cleanliness.

Hand Hygiene

All staff must ensure good hand washing with soap and water or use of alcohol hand gel prior to and after any contact with an Assistance Dog. This will ensure the safety of all Patients and the Assistance Dog.

All Patients that come into contact with or handle an Assistance Dog will be encouraged to wash their hands with soap and water.

All Assistance Dog owners should wash their hands with soap and water after handling their Assistance Dog and before coming into contact with Patients.

Pregnancy and Baby Guide

NHS Choices offers a range of videos providing advice and guidance relating to pregnancy, birth, baby care and parenthood. To view please click here.